Member Service Representative - Burnsville

The Member Service Center currently has a full-time Member Service Representative position open. This position provides knowledgebale and professional member service via the phone to our members; answering general loan, credit and debit card inquires, cross-selling additional products and services to meet goals, and answering loan payoff and payment questions. Additionally this position will open and close accounts for members, and provide general member service answers regarding balances, products, rates, notices, and check orders. 

• 6 months sales and service experience gained from financial services, contact center, and/or customer experience
• Knowledge of Credit Union products and services 
• Strong communicatino and organization skills 
• Ability to work in a fast-paced environment
• PC knowledge and experience 

Hours:
Monday - Friday: Between the hours of 7:00 am - 6:00 pm, occasional Saturday: 9:00 am - 1:00pm

To apply:
Candidates are encouraged to complete an application and/or submit a resume and cover letter outlining their background, experience and reasons they should be considered for the position.

We encourage candidates from diverse backgrounds to apply. EOE. AA.

Please forward your resume to:

US Federal Credit Union
Human Resources
1400 Riverwood Drive
Burnsville, MN 55337
Fax: 952 736-5217
careers@usfed.org

Interested? Fill out an employment application online.

• Benefits
• Training and Development
• Employee Recognition