US Federal Credit Union
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Internet Branch Help

Accessing your US Federal accounts has never been easier or more secure. Below are some common questions and tips to help you get started with Internet BranchSM.

READ MORE ABOUT OUR ENHANCEMENTS TO ESTATEMENTS.


How do I sign up to use Internet Branch?

If you're new to US Federal, or have yet to sign up for Internet Branch, you'll need to give us a call or speak to someone at one of our locations. We'll be happy to help set you up to use the free service.

Forgot Password?

Click to reset.

How do I login to Internet Branch?

Visit our home page at usfed.org and type your Internet Branch credentials in the designated box. It's as easy as that!  

What is Internet Branch?

Internet Branch is the free online banking platform for US Federal. It allows you to view transaction history and current balances, transfer funds, pay bills and even track spending trends.

What are the browser requirements for Internet Branch?

As of January 2014, we support Internet Explorer 8, 9 and 10, the latest versions of Firefox and Chrome and the latest versions of Safari for Mac OS X. If you aren't sure which browser you have, you can usually find it in the "Help" option at the top of your browser window. If you do need to upgrade to a newer browser version, don't worry as it is pretty easy. Try searching for simple keywords like "download internet explorer 10" in Google. You should then be able to find the appropriate version to download (MAC OS/Windows OS).

How secure and private is Internet Branch?

US Federal uses encryption technology to ensure the exchange of your private information over the Internet is safe. Secure Socket Layer (SSL) encryption scrambles your private data as it transmits over the Internet protecting it from being deciphered and used fraudulently. Both our Internet Branch platform and Online Bill Payment service always use the highest level of confidentiality protection technology available.

How do you know it's secure? Look for your URL bar to change to green.

Want to know more about our privacy standards? Read more.

Having trouble while in Internet Branch?

Give us a call - we'll be happy to help you.

next steps

 
  • give us a call:
    (952) 736-5000 or 1 800 345-2733  

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US FEDERAL CREDIT UNION | 1400 Riverwood Drive, Burnsville MN 55337 | 1 800-345-2733 | (952) 736-5000 | All Content © 2012 | privacy & disclosures
Federally Insured by NCUA EHL